At Jakesevn, we want you to love your purchase! If you’re not completely satisfied, we offer hassle-free returns and exchanges to ensure a smooth shopping experience.
Return Policy
✅ Eligibility: Items must be unworn, unwashed, and in original condition with all tags attached.
✅ Timeframe: Returns must be requested within 30 days of receiving your order.
✅ Non-Returnable Items: Final sale items, intimate wear, and accessories (for hygiene reasons) cannot be returned.
Exchange Policy
✅ We offer size and color exchanges for eligible products.
✅ Exchanges must be requested within 30 days of delivery.
✅ If the desired item is out of stock, we will issue a store credit or refund instead.
How to Initiate a Return or Exchange
- Contact Us at [email protected]] with your order number and reason for return/exchange.
- We will provide return instructions and a shipping address.
- Once we receive and inspect your return, we will process your refund or exchange within 5-7 business days.
Refunds
- Refunds will be issued to the original payment method or as store credit upon request.
- Shipping fees are non-refundable unless the return is due to a defective or incorrect item.
For any questions, feel free to reach out to our support team at [email protected]. We’re here to help! 💕
Let me know if you’d like any modifications! 😊